Ron helped Fr. Ed change his approach from: “I hire good people, and if there’s a fire, they’ll call me” to “I need to be much more actively involved with my key leaders, especially in terms of supporting and caring for them.” As natural attrition happened on staff, they were able to hire high-capacity leaders and now did so with an eye toward their overall leadership potential.
Their leadership team became a hybrid of staff and volunteers.
The parish launched Alpha and Connect Groups. Ron helped the pastor wrestle through the difficulty of new expectations and behaviors that decreased his time in pastoral ministry but which helped him be much more effective in supporting key staff members. Ron taught them both how to have effective one-on-one meetings, especially concerning crucial conversations, as well as critical team meetings.
As leaders were empowered together, they formed a structure of support for staff and key volunteers.